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Comprehensive custody back office functionality.

Tailored to suit your distinct needs and vision.

CustodyPlus Introduction

CustodyPlus is a fully integrated software system with comprehensive functionality for automating securities back office operations. Since 1998, the software system has helped Local and Global Custodians, I and other capital market participants enhance their service capabilities. It has also helped them lower operating costs, and respond to complex, frequently changing business requirements. CustodyPlus is a dynamic IT solution with unmatched flexibility to grow, adapt and evolve.

Safekeeping and Settlements

PROCESS MONITOR

Process and monitor your daily operations in STP mode. The settlements engine creates trades based on client instructions, broker files or manual entries. 

SAFEKEEPING ACCOUNT HIERARCHY

Safekeeping account hierarchy allows maintaining  of global custodian and sub custodian accounts structures as well as direct relationships.

RULE BASED SETTLEMENT CYCLE

Configurable trade processing life cycles based on a number of parameters such as the asset type and execution arena, to take care of settlements processing in diverse markets.

DEPOSITORY INTERFACE AND RECONCILIATION

Automated positions reconciliation with local and international depositories as well as sub-custodians through a variety of interface options.

POSITION AND CREDIT CHECKING

Trade matching and settlement triggers value-dated position and cash sufficiency checking. This allows preemptive action to be taken, reducing the chances for a failed trade.

Settlements

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COMPLETE STRAIGHT THROUGH PROCESSING

Creation, transmission and consumption of settlement messages for complete automated post-trade straight through processing

SWIFT COMPLIANT

Trade settlement is facilitated by the account’s servicer and instructed by the account owner using SWIFT formatted messages over the SWIFTNet network.

AUTOMATED MATCHING AND SETTLEMENT

Users can also take advantage of an automated capability to match and settle trades sequentially - reducing operational risk.

STANDARD SETTLEMENT INSTRUCTIONS (SSI)

Users can create and manage the user-defined SSI (standard settlement instructions) rules they need so that the settlement and reconciliation process becomes very efficient. Manage each and every automatic rule you need in just a few clicks. From global level to specific rules, the entire process can be automated and standardised.

Settlements

Prices and Valuation

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COMPREHENSIVE VALUATION ENGINE

The product supports a comprehensive valuation engine. It allows you to set up different valuation methods depending on your client’s requirements. It supports all the industry standard valuation formulae out of the box and can be configured to include any other market specific valuation method if it is required.

MULTIPLE DATA SOURCES

There is support to collect price related data from multiple price sources. Some of the standard sources supported out of the box are:

  • Pricing Vendors (e.g. Bloomberg, Reuters, etc. )

  • Excel, web api or csv feeds from exchanges or other sources.

  • Price extraction from SWIFT MT535 messages.

  • Price calculation based on configured formulae.

  • Manual input of prices.

DASHBOARD

A blotter interface helps you to visualize your pricing and valuation data in a single view. A configurable exception handling mechanism helps you to identify variations in the pricing and valuations which increase your efficiency to correct errors.

Prices and Valuation
Asset Servicing

Asset Servicing

FULL RANGE OF CORPORATE EVENTS

The system covers a wide range of mandatory and voluntary distribution and reorganisation events. Events are captured through notification from a CSD, Custodian or an information provider. Entitlements are auto created and processed.

CONFIGURABLE STAGES

Corporate actions processing could have variations depending on the market. This engine allows you to configure the corporate actions processing depending on the market you are operating in.

WORKFLOW AND CLIENT NOTIFICATIONS

This engine allows you to customize workflows, set up alerts and notifications for users as well as your end clients at various stages.

CONFIGURABLE TAX TABLES

Net payments are computed using tax tables based on the type of asset, investor domicile, event type and many other criteria.

AUTOMATED CLIENT REPORTING

Clients can be kept informed from  announcement till the close of processing of the corporate event via multiple modes such as SWIFT, email and SMS.  Once the event is processed, the claims if any can directly be raised based on the information in the system.

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Order Management

ORDER CAPTURE

Input and capture order details via electronic interfaces or manually

 

AUTOMATIC TRADE ALLOCATIONS

Automates trade allocations subject to configurable portfolio compliance requirements and allocation methodologies

 

ROUTING CAPABILITY

The ability to send the order to a trading venue, a broker or another desk in the firm.

 

CLIENT REPORTING

Reporting on order execution and trades in near real-time to the client, including where and when trades were made.

 

BACK OFFICE INTERFACE

Back office integration in order to settle trades for successful orders.

 

INTEGRATED COMPLIANCE

Integrates natively with compliance engine to offer real time compliance at the order level.

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Order Mangemnt

Fees

FLEXIBLE FEE SCHEDULES

Highly customisable fee schedules make it possible to setup almost any combination of rules of calculation of settlement and safekeeping fees. Features include sliding/tiered scales, minimum fee, charging by asset type and location.

FEE SCHEDULE ASSIGNMENT

Fee schedules can be assigned to a single safekeeping account, to a group of accounts or to a relationship. 

USER DEFINED SERVICES

User defined services allows setting up of one off fee (out of pocket expenses) or extraordinary services. Such services can be a flat fee, periodic, or based on service utilisation.

DETAILED CLIENT INVOICES

Client invoices contain details of all service utilisation along with the fee schedule applied, allowing for reconciliation of the computed amounts. 

DIRECT DEBIT

Provision for direct debit or for receiving bill payments into a nostro account. Payments are tracked and outstandings are updated. 

MULTIPLE BILLING PERIODS AND CURRENCIES

The system allows bill generation for different frequencies based on client. The billing currency can also be selected at client or safekeeping account level. 

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Fees

Pension Contributions Processing

COLLECTIONS WORKFLOW

Full end-to-end workflow for the pension contributions collection process. Contribution schedule import, reconciliation with collection bank account.

RETIREMENT SAVINGS ACCOUNTS

Maintain retirements savings account with full history of employer and employee contributions. Interface with Pension Fund Administrators for reconciliation and automated updating of RSA database.

PENSION FUND ADMINISTRATOR INTERFACE

Reconciliation between Pension Fund Custodian and Pension Fund Administrators (PFAs) for collections and retirement savings account records. Automated reporting to PFAs.

REGULATORY REPORTING

Generation of reports for the pensions regulator across the full range of pensions processing activities.

INTEGRATION WITH PENSION FUND CUSTODY

Integration of pension contributions processing with pension fund investment accounts and investment allocation process. 

Pension Contributions Processing

Fund Compliance

COMPLIANCE SCHEDULES

Setup rule based compliance schedules to reflect the fund's investment charter or for regulatory compliance. Rules can be based on Investment limits, asset types, credit ratings and other criteria.

END OF DAY COMPLIANCE

Violation blotter - follow up of violation by rule/fund/severity. 

REPORTING AND DATA ADMINISTRATION

Compliance report scheduler with multiple report formats. Compliance dashboards. Data dictionary.

CONSISTENCY AND ACCURACY

Support for multiple asset classes, multiple currencies and multiple fund structures.

Fund Compliance

Cash Ledger

MULTI-CURRENCY CASH ACCOUNTS

Cash accounts for clients can be maintained at safekeeping account or relationship level. Automated reconciliation with core banking system. 

CAPITAL AND INCOME ACCOUNTS

Cash accounts can be designated as income or capital accounts. Settlement related cash transactions utilise capital accounts. Corporate Event income utilises income accounts.

GL ENTRIES

Any number of cash transaction types can be setup with corresponding GL Codes. Accounting entries are passed to the core banking system. 

PAYMENTS INTERFACE

Ability to interface with internal and external payments systems or to generate SWIFT  payments instructions directly.

CASH STATEMENT REPORTING

Send clients cash statements and advice of debit or credit by SWIFT, email, fax or proprietary mode of transmission. Detailed narrations used on cash statements.

Cash Ledger

Vault Management

MANAGE PHYSICAL CERTIFICATES

CustodyPlus Vault Management automates processing and tracking of certificated securities under custody across multiple vaults. Certificate locations within the vault are tracked and the transaction status relating to the certificate is maintained.

RECORD VAULT OPERATIONS

Vault operations such as Vault-in, Vault-out, Temp-out, Temp-return are recorded through the registration process of certificated securities. 

MULTIPLE DENOMINATIONS AND SERIES

The system supports any mix of quantity denominations within a certificate transaction. Multiple certificate number series and numbering conventions are available. Post registration certificate consolidation is supported.

LINK TO SETTLEMENTS WORKFLOW

The Vault Management system links to the settlements workflow, such that vault operations staff are notified of the expected arrival or delivery of certificates. Certificates are referenced to trade settlements.

VAULT RECONCILIATION

Vault reconciliation exception reports highlight any differences between positions held by safekeeping accounts in certificated securities and the quantities held as certificates in the vault.

Vault Management

Pension Benefits Administration

PAYMENTS DISBURSEMENT

Disbursement of all benefits related payments to Retirement Savings Account holders. Maintenance of all RSA account activity and reporting to regulators. Support for annuities, death benefits, lump sum and others payment modes.

TRANSFERS

Process moving of RSA account from one Pension Fund Administrator to another or from one employer to another.

COMPLIANCE MONITORING

Monitor Pension Fund Administrator compliance with regulator approvals and report exceptions.

MONTHLY PROGRAMMED WITHDRAWALS

Support for automated monthly and quarterly programmed withdrawals. 

RETURNED MONIES PROCESSING

Processing of monies returned due to payments sent to incorrect account numbers. 

Pension Benefits Administration

Fund Accounting

GENERAL LEDGER ACCOUNTING

The system delivers general ledger accounting for sophisticated account types and structures for mutual, institutional and pension funds. It features a fully configurable chart of accounts.

MULTIPLE TRANSACTION TYPES

Support for multiple transaction types - subscriptions, redemptions, contributions, withdrawals, dividends and corporate actions. 

FEE ACCRUAL PROCESSING

Daily accrual of fees including management, administration and incentive fee.

VALUATION AND NAV

NAV production - daily, weekly or monthly. Multiple valuation types supported.

FINANCIAL REPORTING

Standard accounting reports with on-demand access to ledgers and journals, valuation reports and general ledger reports that include NAV and the Trial Balance.

Fund Accounting

Transfer Agency

Transfer Agency

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END TO END COVERAGE

Transfer Agent registration for account opening.

 

IPOs AND ALL ASSET SERVICING

Booking of subscriptions/redemptions, unit allocation and contract notes generation.

 

CONFIGURABLE WORKFLOW

Automation of all events affecting the shareholders such as distributions, fees and other actions.

ASSET TRANSFERS

Ownership transfer between registrars.

 

BULK DATA MOVEMENT

Data uploads (investors data, subscriptions, redemptions and others).

Transfer Agency

Compliance

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REAL-TIME REPORTING

Reports real-time capacities across each fund for every asset and rule, pre- and post- trade

AUTOMATIC BREACH NOTIFICATIONS

Validates real-time compliance results instantaneously across all funds and provides automatic breach notifications

CONFIGURABLE RULE ENGINE

Utilises rules engine that can handle any rule type, regardless of complexity

POWERFUL AUDITING

Provides fully audited results with compliance breach and cure management workflows

COMPREHENSIVE REPORTING

Offers automated and customizable summary and detail reports and dashboards

Compliance

Risk Management

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STANDALONE PRICING SYSTEM

Cut down on counterparty risk with built-in Residual Spread Analysis, enabling you to independently verify the prices obtained from brokers, dealers and banks.

 

COMPREHENSIVE RISK MEASURES

Get a comprehensive view of your risk. VaR, Key Rate Duration, Delta and Gamma are just a few of the wide range of calculations at your disposal.

 

PRICE BEHAVIOR ANALYSIS

This advanced approach to risk management keeps you steps ahead of the game. Our Price Behavior Curves (PBCs) projects fair values relative to changes in economic variables such as interest rates, inflation rates, equity indices, default rates and more.

Risk Management

Investment Strategy & Management

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DETAILED ANALYSIS

Our Investment Strategy and Optimization module allows you to analyze all your investments options.

WIZARD INTERFACE

It guides you through an informed process in selecting the best asset allocation for your portfolio’s risk profile taking into account extreme events.

DETAILED PROFILING

  • Structure of the fund Investment Strategy,

  • Goals & Objectives

  • Investment Restrictions, Rules and Constraints

  • Investment Preferences (Eg asset allocation, securities)

  • Targeted Investors and Marketing Campaigns

  • Customisable Sections

Investment Strategy & Management

Portfolio Management

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ASSET MANAGEMENT AND VALUATION

Complete portfolio consolidation across sectors and asset classes integrated with a central pricing module to provide accurate valuations.   

 

ILLIQUID AND ALTERNATIVE INVESTMENT

Support for assets such as

  • Private Equity

  • Commodities

  • Private Lending

  • Venture Capital

  • Art

  • Real Estate

  • Hedge Funds

  • Private Investments

FULL CYCLE BOOKKEEPING

Complete integration with the fund accounting module

Portfolio Management

Reports & Analytics

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COMPLETE AUTOMATION

All client reports can be scheduled for automated generation and transmission on a client by client basis or even at safekeeping account level. Reports can be sent to multiple destinations.

 

MULTIPLE TRANSMISSION MODES

Send clients cash statements and advice of debit or credit by SWIFT, email, fax or proprietary mode of transmission. Detailed narrations used on cash statements.

 

HOLISTIC PERSPECTIVE

Provide customers with a holistic perspective of day-to-day performance, valuation and forecasted future cash flows.

 

INTUITIVE CONTENT

From configurable automatic generation to specific on-demand needs, our Reports module enables you to deliver impressive targeted quality in terms of content and visual presentation.

Reports & Analytics

Innovation Plans

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NEW ASSET CLASSES

  • Global equities

  • Emerging market equities

  • Convertible bonds

  • High yield bonds

  • Emerging market bonds

  • Currency funds

  • Real assets & infrastructure

NEW THEME FUNDS

  • SRI

  • Environment

  • Water

  • Renewable energy

  • Shari’ah

  • Capital protection

  • Tax efficiency

NEW ASSET TECHNIQUES

  • LDI

  • Distressed debt

  • GTAA

  • Age-based retirement funds

  • Risk-based retirement funds

  • Unconstrained mandates

NEW ENHANCING TOOLS

  • Derivatives for hedging unrewarded risks

  • ETFs

  • Hedge funds

  • Portable alpha

  • Leverage

  • Shorting

Innovation Plans
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CRM and Sales Management

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LEAD, CONTACT, ACCOUNT AND DEAL MANAGEMENT

Simplify the basics of your sales management and organize information easily.

SALES PIPELINE MANAGEMENT

The visual sales pipeline forecasts your revenue by deal stage where you can filter and sort deals, customize deal views, drag-and-drop deals across the pipeline, call and email customers.

EMAIL AND PHONE

Complete email and phone integration within the application and comprehensive logging so you never lose details.

LEAD, CONTACT, ACCOUNT AND DEAL MANAGEMENT

Simplify the basics of your sales management and organize information easily.

SALES PIPELINE MANAGEMENT

The visual sales pipeline forecasts your revenue by deal stage where you can filter and sort deals, customize deal views, drag-and-drop deals across the pipeline, call and email customers.

EMAIL AND PHONE

Complete email and phone integration within the application and comprehensive logging so you never lose details.

CRM an Sales Manageent

Customer Advisory

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IMPROVE CLIENT PORTFOLIO RETURNS AND REVENUES

Target clients by factoring in a given client’s investment policy statement constraints, the client’s existing portfolio, historic transactions and other key deterministic, stochastic, and judgmental factors.

TREND BASED PERSONALIZED RECOMMENDATIONS

Collaboratively discuss portfolios with the client and make a joint investment decision in case of a non-discretionary portfolio.

INCREASE CLIENT RETENTION

By providing personalized recommendations which provide visible value to the client.

Customer Advisory

Treasury

AUTOMATE

Automates cash management processes across multiple business entities

SCHEDULED MOVEMENT

Allows definition of schedules for internal and external movements of funds

IN-BUILT COMPLIANCE

Complies with local and global financial standards and regulations

FORECASTING

Includes forecasting capabilities to identify liquidity trends

DASHBOARDS AND REPORTS

Detailed dashboards and reports on cash positions and liquidity

RISK MANAGEMENT

Manage different types of risks such as currency and interest rate fluctuations

HOLISTIC VIEW

Provides a holistic view of risks and opportunities related to cash management

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Treasury

Accounting

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GENERAL LEDGER ACCOUNTING

The system delivers general ledger accounting for sophisticated account types and structures for mutual, institutional and pension funds. It features a fully configurable chart of accounts.

MULTIPLE TRANSACTION TYPES

Support for multiple transaction types - subscriptions, redemptions, contributions, withdrawals, dividends and corporate actions.

FEE ACCRUAL PROCESSING

Daily accrual of fees including management, administration and incentive fee.

VALUATION AND NAV

NAV production - daily, weekly or monthly. Multiple valuation types supported.

FINANCIAL REPORTING

Standard accounting reports with on-demand access to ledgers and journals, valuation reports and general ledger reports that include NAV and the Trial Balance.

Accounting

Portfolio Consolidation

CONSOLIDATED DASHBOARDS

Benefit from consolidated dashboards showing assets under management

 

EFFICIENCY

Important time saving in terms of documents research and archiving

 

FAST AND EASY

Fast and easy printing of all sensitive documents

 

EASE OF INVOICING

Task optimisation linked to invoicing

 

INCREASED PRODUCTIVITY

Reduction of administrative workload and mistakes

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Portfolio Consolidation

Performance Measurement & Attribution

MULTIPLE RETURN TYPES

Multiple return types (capital, income, base/local currency, gross or net of fees)      

EASY RETRIEVAL OF INFORMATION

Roll-up to any classification level and report to any time frame and currency

ACCURATE BREAKDOWNS FOR EASY ANALYSIS

Decomposition of return to security and FX component. Fund-of-Funds and benchmarks look-through for in-depth performance analysis

TRACK MULTIPLE MANAGERS

Multi-manager performance tracking

GROUP PORTFOLIO TRACKING

Calculation of performance in group of portfolios and contribution to each portfolio

EXTENSIVE RANGE

Extensive range of financial instruments are covered (from plain vanilla listed securities to OTC derivative and structured products)

COMPREHENSIVE AUDIT TRAIL

Detailed maintenance of return figures for full audit trail

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Performance Measurement & Attribution

Offshore Banking

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REMOTE MANAGEMENT

Possibility to manage accounts from anywhere in the world. Remote generation of all basic documents such as payment orders, currency exchange orders, cash orders, free format message

 

LATEST ENCRYPTION PROTOCOLS

High-level security of transmitted information achieved by using the latest encryption technologies

 

COMPLETE CONTROL

Advanced automated control of clients' electronic documents

 

PLATFORM INDEPENDENT

Compatibility with any Internet browser, with no additional downloads

Offshore Banking

International Compliance

MiFID, IFRS, BASEL

ENHANCED VISIBILITY

Gain complete visibility into the real-time status of all compliance requirements.

 

ADVANCED ANALYTICS

Track and analyze your compliance progress with the most telling metrics and dynamic charts.

 

PROGRAMMABLE REMINDERS

Leverage real-time alerts to proactively manage your compliance tasks.

 

REAL-TIME COMPLIANCE TASKS

Your compliance task schedule auto-populates based on your legal entities and the latest regulations.

 

TRACK YOUR COMPLIANCE PROGRESS

Get instant updates on the progress of your compliance tasks.

 

MANAGE TASKS THROUGH THE CALENDAR

Assign tasks, update statuses, collaborate with other users and sync with MS Outlook.

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International Compliance

NAV Calculation

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ALL ASPECTS COVERED

Valuation and pricing for periodic (daily, weekly, monthly etc.), technical/hard close, indexed and ex-distribution pricing

MULTIPLE CALCULATION METHODS

Single price or dual price calculations such as NAV, bid, offer, or swing prices, as well as crediting rates

SUPPORT ACROSS VARIOUS PARAMETERS

Multi-class, multi-currency and hedged share classes

Consideration of other parameters.  Calculation of management fees, performance fees, tax provisions and rebates

MULTIPLE PRICING POINTS

Multiple pricing points and complete or partial pricing re-runs

CONFIGURABLE CALCULATION TEMPLATES

Client specific calculation templates, with flexibility to configure client or fund specific business rules

NAV Calculation

Employer & Pensioner Module

DETAILED INFORMATION CAPTURE AND RETRIEVAL

Complete details for employers as well as pensioners can be maintained on the system.  Any additional requirements can be met via customizable fields.

EMPLOYERS' CONTRIBUTIONS

   

Employers' contributions are tracked to produce contribution reports, delinquent reports, and year-end audit reports.

VOLUNTARY CONTRIBUTIONS 

  

Voluntary Contributions Facility to process voluntary contributions and to update yearly interest earned on such contributions.

EMPLOYEE BENEFITS INTEGRATION   

All Systems are Employee and Employer driven. A number of employee benefits modules can be "plugged in" to the Benefit System depending on the client's requirements.

MONTHLY RECONCILIATIONS   

Monthly reconciliation of payments between the custodian and the plan data recorded. Monthly report on pension changes due to Spousal end guarantee period, end of integration, death of annuitant or contingent annuitant, or the beginning of new pension payments.

AD HOC REPORTS   

Produce any number of ad hoc reports through running a data request selecting only those fields you wish to analyze.

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Employer & Pensioner Module

Regulatory Reports

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MONITOR COMPLIANCE

Monitor Fund Administrator compliance with regulator approvals and report exceptions.

DETAILED REPORTING

Generation of reports for the regulator across the full range of processing activities.

Regulatory Reports

SWIFT & FIX Compliant Interfaces

MULTI-NETWORK COMPLIANT

Multi-network compliance architecture, incorporating SWIFT, FIX, and other networks

INTUITIVE DASHBOARD

Intuitive dashboard interface for total transparency and control to mitigate operational risks

FLEXIBLE

Filtering of individual messages as well as file of bulked transactions

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SWIFT & FIX Compliant Interfaces

Dashboard Interface

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SIMPLE YET POWERFUL VISUALS

Visual presentation of performance measures

MEASURE EFFICIENCIES/INEFFICIENCIES

Instantly identify and resolve issues

MULTIPLE OPERATIONAL AREAS

Gain total visibility of all operations instantly and save time compared to running multiple reports

EXCEPTIONS HIGHLIGHTING

Quick identification of data outliers and correlations leading to better management of operations.

Dashboard Interface

Client Reporting

COMPREHENSIVE OUT-OF THE BOX REPORTS

Generate more than 45 different reports to obtain a holistic perspective on the overall management of the agency and the pension fund in general.

EASY EXPORT TO OTHER FORMATS

For ad hoc reporting capabilities, retrieve custom data sets and export them instantly to Microsoft Excel or csv.

AUTOMATED REPORT SCHEDULER

A flexible rule based system of client notifications ensures timely reporting for different events on the system.

MULTIPLE MODES AND FORMATS

Multiple modes of reporting including SWIFT, encrypted email, SMS and proprietary file formats.

CUSTOMIZABLE REPORT PACKAGES

All client reports can be scheduled for automated generation and transmission on a client by client basis or even at safekeeping account level. Reports can be sent to multiple destinations.

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Client Reporting

Integration

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MULTIPLE OFF THE SHELF INTERFACES

Interfaces with popular core banking systems like Finacle, Flexcube, T24 are available right away.

REAL-TIME OR SCHEDULED

Integration in real time or via scheduled export

OPEN ARCHITECTURE

Automated exchange of data via API

RANGE OF INTERFACES

The system is designed to interface with all types of market participants such as brokers, asset/fund managers, custodians, registrars, transfer agents and depositories.

Integration

Reconciliation

DEPOSITORY INTERFACE AND RECONCILIATION

Automated positions reconciliation with local and international depositories as well as other entities through a variety of interface options.

CASH RECONCILIATION WITH CORE BANKING SYSTEM

Automated transactions and balance reconciliation with core banking systems to ensure that mirror accounts are in sync with core banking accounts.

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Reconciliation

Self-service Digital Portal

EASY TO USE

Provide standard and wizard-based portals for customers and partners to quickly and accurately initiate and maintain self-service transactions and communication; use a common look and feel through any preeminent web browser.

INFORMATIVE DASHBOARDS

Our web client platform provide investors with a 360° overview of their portfolio valuation, performance, future cash flows and personal reports.

REAL TIME

Real-time access to reports and investment information

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Self-service Digital Portal

Budgeting and Forecasting

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REAL-TIME REPORTING

Generate precise, integrated, synchronized, real-time Statement of Cash Flows and Balance Sheet, P&L Statement, and other management reports without duplicating work or calculations.

DETAILED AND SUMMARIZED VIEWS

Drill down from summary to detail level to understand risks, variances and opportunities, and initiate faster changes in response to actual and predicted results.

EFFICIENT PLANNING

Gain a long-term view, with the ability to create rolling forecasts.

Budgeting and Forecasting

Workflow & Customer Query Management

END TO END TRACKING

Customer queries are tracked from initiation to resolution with automated workflow process.

AGE ANALYSIS

This report gives the complete information regarding the time-frames for customer queries as well escalate long-running queries for swift resolution.

ADVANCED SEARCH CAPABILITIES

Get real-time access to all customer queries with powerful search features.

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Workflow & Customer Query Management

Document Management System

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CENTRALIZED STORAGE

Streamlined central storage and organization of documents

ADVANCED DIGITAL DOCUMENT REPOSITORY

All documents stored securely in digital form.

EASE OF MANAGEMENT

Management of faxes, emails, and scanned documents

POWERFUL SEARCH AND DISCOVERY

Retrieve documents using the comprehensive search feature based on one or more parameters.

ENTERPRISE-GRADE SECURITY CONTROLS

Industry standard security protocols for storage and transmission.

Document Management System

Property Management Module

FULL RANGE OF PROPERTY OPERATIONS

Property operations across real estate asset classes

STORE AND RETRIEVE DETAILED INFORMATION

Securely maintain expenses, accept rent, and create reporting.

FORECAST CASH FLOWS

Track budgets, rent, insurance payments and more with powerful reporting.

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Property Management Module

KYC & AML

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KYC/ KYB

  • KYC identity and verification checks for individuals

  • KYB corporate registry and beneficial ownership checks

AML

  • AML proactive monitoring and alerts or rescreening

  • AML transaction screening (sender, beneficiary, bank, reference text)

  • Transaction monitoring for suspicious behaviour (real-time/retrospective)

FATCA & CRS ONBOARDING

Ensure that your new customer on-boarding processes are compliant with FATCA and CRS.

PROSPECTS & INVESTORS PROFILING SECTIONS

  • Extensive Information including Corporate Information

  • Client Relationships (E.g. Business, Family, etc.)

  • Contacts and Preferences

  • Investment Goals & Objectives

  • Investment Restrictions, Rules and Constraints

  • Suitability of the funds - MIFID

  • Investment Preferences, fees and Marketing

  • Customizable Sections

AGED ANALYSIS REPORTING – 30/60/90 DAY RULE

This report displays accounts with their aged balances . This enables you to follow up on overdue accounts as well proactively target accounts where the information needs renewal.

KYC & AML

Initial Public Offering

END TO END PROCESSING

The system offers a dedicated module for processing of IPO’s from subscription till allotment.

DETAILED SUBSCRIBER INFORMATION

Complete details of subscribers, both retail as well as institutional, can be captured. There are customizable sections which cater to any market specific regulatory requirements.

AUTOMATED ALLOCATION MANAGEMENT

The allocation criteria finalized by the issuer can be captured on the system and automatically applied to the subscriptions.

ALLOTMENT NOTIFICATION

Once allotment is finalized, all subscribers are notified automatically via email or SMS.

AUTO REFUNDS

For unsuccessful subscriptions, refunds are made automatically from the IPO account to the accounts indicated by the applicant on the application form.

TRANSFER TO REGISTRAR

The successful allotments are then sent to the registrar to form the register for this issue. This can be done via bulk data export or an automated interface.

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IPO

Unitisation & Transaction Processing

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UNITHOLDERS ACCOUNT MAINTENANCE

Complete functionality to manage an investor’s account.

CALCULATION OF UNIT PRICE, FEES AND EXPENSES

Computation of the unite price for each fund on a daily basis. Computation of the proposed issue and redemption price based on management practice.

INCOME DISTRIBUTION - DIVIDEND AND BONUS UNITS

Functionality to undertake the distribution of dividend or bonus units to all unitholders registered with the fund upon distribution date. Generation of tax warrants and statements to the unit-holders.

TRANSACTION PROCESSING

Transactions capturing functions to automate the various business processes undertaken in the Unit Trust operation including sales, redemption, reversal, transfer, scrip split/merge, replacement and collaterisation.

Unitisation & Transacton Processing

STP & Messaging

BI-DIRECTIONAL SWIFT

All relevant securities and cash SWIFT messages are supported, providing for an STP environment: ISO 15022, ISO 20022 as well as proprietary messaging formats. 

MULTIPLE REPORTING FORMATS

Client reports can be sent by fax, encrypted email and by proprietary file formats, or a combination of any of these. 

SCHEDULED REPORTING

All client reports can be scheduled for automated generation and transmission on a client by client basis or even at safekeeping account level. Reports can be sent to multiple destinations.

MESSAGE REPAIR

Inbound  SWIFT messages are validated by a SWIFT processing engine and any exceptions are routed to a repair queue for assisted manual repair. 

PROCESS MONITOR

Process and monitor your daily operations in STP mode. The settlements engine creates trades based on client instructions, broker files or manual entries. 

STP & Messaging

Illiquid & Alternative Investments

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FULL COVERAGE

Allows setup and configuration of assets from global REITs to co-investment opportunities which address the investment, operational and organisational issues of concern to today's alternatives investor.

REAL ASSETS

The system allows setting up of real assets, such as real estate and infrastructure, represent one of the fastest growing segments within broader global alternatives environment.

 

PRIVATE EQUITY

Allows setup and configuration of a spectrum of private equity and infrastructure strategies including venture capital, buyouts, mezzanine, distressed, special situations and natural resources.

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